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Here's some of the latest from our Call Center with a Difference:
IRT Launches Cox Communications in Record Time With the rapidly impending demise of Excite@Home, Cox Communications needed a quick customer service solution. IRT responded with a program launch within 48 hours, providing Cox and its customers the support they needed during what otherwise would have been a very difficult period.
IRT Food Drive Supports Families in Need In true Holiday spirit, the IRT family reached out to support and provide assistance to six needy families in the Fort Lauderdale area. Four of our agents, through contacts with area churches, located the families. They then coordinated a Thanksgiving Food Drive within IRT. The entire organization responded, and we were able to supply each of the families with 2 weeks worth of food.
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